We strive to delight our clients by providing them 24 hours a day,7 days a week, 365 days a year world-class customer support. For that, we relied on following ways to provide customer support:

Ticketing System - can be used by our clients only. In this system, our client submits the ticket explaining his issue through his hosting control panel. And then, our experienced support team give reply on the ticket. The response time of each of tickets is guaranteed to be within one hour after it has been received. However, the average response time on tickets is less than 30 minutes.

Telephone Lines - Consumers looking to use our hosting services can call on these numbers, for their pre-sales questions.

US toll free phone: 1-800-574-0902
International phone: +1-510-870-2470
UK phone: +44-20-7993-2768
NOTE: Please say our ID 9905 to the associate that is on the other end of the line.

For any other concerns, requests or queries; talk straight to the management on the following address: concerns@hostingPride.net